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We use encrypted e-mail. You will not be able to participate in our e-mail system if you do not agree to use encryption. Our encryption vendor is sendinc.com. It costs FFMC to use this vendor but it is free to patients. When you start using e-mail with us you will get a prompt about this vendor. All you have to do is fill in your e-mail address and make up a password and fill in the security word. We will not be able to provide you with any I.T. support. If you cannot manage to use the e-mail system just go back to the phone or USPS system.

We participate in electronic pharmacy. Unless specified otherwise, all of your prescriptions will be sent to your preferred pharmacy electronically. More than likely your pharmacy is able to receive electronic (not e-mail, not fax) prescriptions. This is the most up to date and secure way of sending your prescriptions. We have a direct electronic link to your pharmacy. The system is completely private and certified by the government as secure.

Congratulations to Family Friendly Medical Care, FFMC has won the "Talk of the Town Customer Satisfaction Award for three years in a row!

FFMC participates in a national program called Practic Partner Research Network sponsored by Medical University of South Carolina. An ongoing research study called ATRIP (accelerating translation of research into practice) provides Dr. Saunders feedback on how she can improve her medical practice. Dr. Saunders' medical performance ranks in the top 25% of all practices in the above national research project.

We charge $25 for completion of FMLA forms.

There will be a $25 fee for any cancellation, reschedule or no show less than 24 hours and also if you are more than 15 minutes late.

There will be a $5 fee for any payment late by 30 days.